Returns & Exchanges
We want you to glow with confidence, but if a product isn't the right fit for your skin, we offer easy returns within 30 days of purchase. Items must be in their original packaging and at least 75% full to be eligible for a refund.
Initiate Your Request
Visit our online return portal and enter your order number and email address to start the process.
Pack with Care
Securely place your Honeybalm products in their original box or any sturdy mailer to ensure they arrive safely.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing